Frequently Asked Questions

The only way to change your method of payment is to cancel your order before it ships and then place a new order using the correct method of payment.

As soon as you have submitted your order, the delivery address is verified. To help prevent fraud, we cannot change the delivery address after your order is submitted and verified.

If you have received your order in a damaged box, email us at

Once your order has shipped you will receive a shipping confirmation email, which will include your tracking number and estimated delivery date.

We aim to deliver your order to you within 5 to 7 working days from the date of your order subject to stock availability. Delivery lead times may be extended during peak periods and notified via email.

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